Get help with your website, SEO, ads, marketplaces, WhatsApp campaigns, client portal or billing. ADDAXART's support team works with clients in India, the UAE, Canada and worldwide.
Fill in the details and send them straight to our team on WhatsApp or by email. Nothing is stored on this page.
Site down, errors, broken pages, forms not working, speed or security concerns.
Content edits, new pages, banners, product uploads and design tweaks.
Ranking questions, Search Console alerts, content and reporting queries.
Ad disapprovals, budget changes, tracking, leads and campaign performance.
Listing issues, account health, orders, payments and store problems.
Template approvals, campaign delivery, opt-outs and platform setup.
Login, OTP, password reset and user access for our client portals.
Invoices, payment confirmations, GST/VAT details and renewals.
WhatsApp for quick issues, email for detailed requests with files or screenshots.
Your name, company or website, the service, what happened and any screenshots or links.
Our team acknowledges your request and prioritises it based on urgency.
We fix or answer the issue and confirm with you once it is resolved.
Website down, payment checkout broken, hacked site, or ads spending with no results.
A key feature or campaign is not working correctly but the business is still running.
Content changes, updates, reports, questions and planned improvements.
WhatsApp or call +91 95689 62145 in India, WhatsApp +971 52 389 7786 in Dubai or +1 306-501-4186 in Canada, or email support@addaxart.com. You can also use the quick request form on the Business Support page.
Your name, company or website, the service involved, a clear description of the issue, when it started, and screenshots or links. This helps us resolve it faster.
Message us on WhatsApp right away and mark it as urgent. Website-down issues are treated as critical and handled first.
Check that you are using your registered email and the latest OTP. If you still can't log in, contact support with your registered email address and we will restore your access.
Yes. Small changes covered by your plan are handled through support. Larger changes outside your plan are quoted before work begins.
Tell us about your business and goals, and get a free, no-obligation quote.
